For organisations that focus on selling products and services, it is essential to retain an established customer base and continuously reach out to new customers.
Faben are CRM specialists and constantly examine and monitor a firm’s practices with existing customers, helping ensure that retention levels are as high as possible.
We analyse data to find ways to attract new customers, as well as assist in the rollout of such measures.
Our team is creative and has a sharp, detail-oriented, analytical approach to problems. We look for meaningful patterns in different types of data and are able to use this data effectively in targeting customers.